Privacy Policy

1. Information We Collect

When you use our services or purchase products from our store, we may collect the following information:

• Contact Information: Name, email address, and phone number when you submit a contact form or make a purchase.
• Payment Information:Order details processed through Razorpay. We do not store your card details — they are handled securely by Razorpay's payment gateway.
• Usage Data: We use Vercel Analytics to collect anonymous usage data about page visits. No personal information is tracked.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and deliver purchased digital files.
• Send you download links and order confirmation emails.
• Respond to your inquiries submitted through our contact form.
• Improve our website and services.

3. Third-Party Services

We use the following third-party services:

• Razorpay — for payment processing. Their privacy policy can be found at razorpay.com/privacy.
• Resend — for sending transactional emails (download links).
• Sanity — as our content management system.
• Cloudflare R2 — for secure file storage and delivery.
• Vercel Analytics — for anonymous usage analytics.

4. Data Retention

We retain your order information (email and purchase details) for record-keeping and customer support purposes. Contact form submissions via WhatsApp are not stored on our servers.

5. Data Security

We implement appropriate security measures to protect your personal information, including HTTPS encryption, secure API endpoints, and access-controlled storage. However, no method of electronic transmission is 100% secure.

6. Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications.

7. Cookies

Our website uses essential cookies required for proper functionality. We do not use tracking cookies or third-party advertising cookies.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at chaitueditzdigitalmedia@gmail.com or via WhatsApp at +91 6300506960.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.